Booking Terms

The price of the trip should be agreed upon by both parties at the time of planning the trip. We can organize private or group tours.

The price of the trip includes the price of a hotel room for two people. If you wish, you can get your own room for an additional fee. You must pay on your own for any other fees and additional activities not mentioned in the itinerary.

A service fee of 100 USD per person will be charged for cancellations made at least sixty days prior to the start of the trip and the balance will be refunded. Alternatively, both parties may agree that the deposit for the trip may be considered as a deposit for another trip within one to two years. If you cancel your booking after full payment, you will be charged the following fees:

• 43-59 days before the start of the trip: 20% of the trip cost
• 29-42 days before the start of the trip: 25% of the trip cost
• 15-28 days before the start of the trip: 30% of the trip cost
• 14 days before the start of the trip (or if you refuse to go on the trip): 50% of the trip cost

Although we rarely had trip cancellations in the past, anyone has the right to cancel for any reason. If we cancel the trip, we will give you a full refund.

Visas can be obtained from the Embassy and Consulate of Mongolia in your country. If there is no Mongolian Embassy or Consulate in your country, you can get a one-month visa on the spot at the Ulaanbaatar airport or railway station. Due to the declaration of 2023-2025 as the “Years to visit Mongolia” by the Government of Mongolia, citizens of some countries have been given the opportunity to visit Mongolia for 30-90 days without a visa. You can check by following the link: https://consul.mn/visa/c/18

Also, please visit the following page for visa information: https://immigration.gov.mn/mn/vizijn-zvshrl/

We believe your safety is our top priority. Therefore, we recommend that you get travel insurance to prevent any mishaps. You can get travel insurance from www.WorldNomads.com which is used by citizens of more than 150 countries.

This is designed for adventure travellers and includes services such as overseas medical services, medical evacuation, and baggage issues.

• You must notify us prior to the trip if you have any chronic medical conditions and if you use any special medications or special equipment.
• Let us know if you have any dietary needs or are a vegetarian.
• Throughout the trip, you must follow the instructions of the local guide to ensure the safety and well-being of the group.
• Timely payment of agreed trip price.
• Do not drink excessive alcohol during the trip and do not disturb others.
• Treat drivers, cooks, and other people working in the travel team with respect.
• Be punctual.
• Travel without littering.
• No smoking in any vehicle.
• It is always your personal responsibility to take possession of your personal belongings while meeting the passport and visa requirements during your trip.

• Prepare and present the itinerary carefully before starting the trip.
• Provide advice on preventing possible dangers and difficulties during the trip.
• Tour guide and the crew will be at the scheduled meeting point at the start of the trip.
• Ensuring technical integrity of the vehicle(s) that will be going on the trip.
• We are not responsible for any expenses or difficulties incurred before the start of the trip.
• We are not responsible for the consequences of any terrorist attack, political unrest, war, earthquake, landslide, cancellation or delay of airline or train operations.
• No compensation will be given for unused transport, accommodation, services or travel features.
• All information is correct at the time of publication and any major changes will be notified to you at the time of booking.

Any problems or complaints about the tour should be raised with the guide as soon as possible and we will rectify the problem and take appropriate action.